Privacy Policy

1. Data Controller Information

This privacy policy applies to Trinova Cooperate (hereinafter referred to as "we," "us," or "Trinova Cooperate"), provided by Trinova Software Development Ltd. Our registered office address is:

You can contact us via the above channels regarding any privacy-related matters. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you visit this website, apply for beta access, subscribe to updates, or use the Trinova Cooperate preview version, we may collect the following categories of personal information:

• Identity Information: Name, job title, company name (if applying on behalf of an enterprise).
• Contact Information: Email address, phone number (optional).
• Technical Information: IP address, browser type, operating system, device identifiers, and access timestamps (collected via cookies and log files).
• Beta Usage Data: If selected to participate in the closed beta, we may collect software usage patterns, crash logs, and feature interaction data to improve product quality.

We do not actively collect sensitive personal information (such as race, political opinions, health data, etc.), and we ask that you do not submit such information through application forms.

3. Purposes of Processing and Legal Basis

We process your personal information only for the following purposes and legal bases:

• Beta Management & Notifications (Pre-contractual steps/Legitimate interests): Processing your beta application, confirming eligibility, sending launch reminders, and testing invitations.
• Product Improvement & Analysis (Legitimate interests): Analyzing usage patterns, fixing bugs, optimizing user interfaces to enhance Trinova Cooperate's stability and user experience.
• Security & Fraud Prevention (Legal obligation/Legitimate interests): Monitoring abnormal activity, preventing unauthorized access, and ensuring service integrity.
• Legal Compliance (Legal obligation): Complying with applicable laws, regulatory requirements, or court orders.
• Marketing (Consent): Sending you information about product updates, events, or related offers where you have provided explicit consent. You may withdraw consent at any time.

For individuals from the European Economic Area or the UK, we rely on the legal bases described above. Where consent is required, you have the right to withdraw it at any time.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We share data only in the following limited circumstances:

• Service Providers: Working with trusted vendors who assist us with email delivery, cloud hosting, analytics, and technical support (e.g., AWS, email platforms). These parties process data only in accordance with our instructions and are bound by confidentiality obligations.
• Legal Requirements: When disclosure is required by law, regulation, legal process, or governmental request. We will notify you to the extent permitted.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you via announcement or email.

5. International Data Transfers

Trinova Software Development Ltd is based in the United Kingdom, but your information may be transferred to servers outside the UK (for example, for data analysis or backup). For transfers from the UK or European Economic Area to third countries, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions. By submitting information, you acknowledge such cross-border transfers.

6. Data Retention and Security

We implement industry-standard technical and organizational measures (encryption, access controls, regular security assessments) to protect your personal information from loss, misuse, or unauthorized access. However, no internet transmission is completely secure. Please take care to protect your own device credentials.

Unless a longer retention period is required by law, we will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Beta application data will be retained for up to 2 years after the official product launch, unless you request earlier deletion.

7. Your Data Protection Rights

Under applicable laws, you have the following rights:

• Right of Access: To request a copy of your personal information.
• Right to Rectification: To correct inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): To request deletion of your information under certain conditions.
• Right to Restriction of Processing: To limit our use of your information in certain circumstances.
• Right to Data Portability: To receive your information in a structured, commonly used, machine-readable format.
• Right to Object: To object to processing based on legitimate interests.

To exercise any of these rights, please send an email to [email protected]. We will respond within 30 days. If you believe our processing infringes your privacy rights, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

8. Cookies and Similar Technologies

Our website uses necessary cookies to ensure basic functionality (e.g., navigation, form submissions), and optional analytics cookies to measure traffic. You can manage cookies through your browser settings, but disabling certain cookies may affect your website experience. For more details, please refer to our Cookie Statement.

9. Third-Party Links

This page may contain links to external websites (e.g., social media, partners). We are not responsible for the privacy practices of these websites. We encourage you to read their independent privacy policies.

10. Children's Privacy

Trinova Cooperate is intended for enterprises and adult professionals and is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of any such collection, please contact us so we can delete the information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect legal, technical, or business changes. Material changes will be notified via website announcement or email. The latest version will always be published on this page with the "Last Updated" date. We recommend reviewing it periodically.

*The email addresses shown in this privacy policy are for demonstration purposes. For actual operations, please replace them with valid contact information.